Phone: Answered in a timely manner? (Scale 1-5. 1:Poor, 5:Excellent) Phone: Receptionist was friendly and helpful? (Scale 1-5. 1:Poor, 5:Excellent) Phone: Easy to make appointments? (Scale 1-5. 1:Poor, 5:Excellent) Phone: Your questions were answered clearly? (Scale 1-5. 1:Poor, 5:Excellent) Reception: You were greeted promptly by name? (Scale 1-5. 1:Poor, 5:Excellent) Reception: Our staff was warm and friendly? (Scale 1-5. 1:Poor, 5:Excellent) Reception: The paperwork was reasonable? (Scale 1-5. 1:Poor, 5:Excellent) Reception: You were comfortable in the waiting room? (Scale 1-5. 1:Poor, 5:Excellent) Reception: You were given undivided attention? (Scale 1-5. 1:Poor, 5:Excellent) Reception: You were offered to make future appointments? (Scale 1-5. 1:Poor, 5:Excellent) Reception: You were reminded to bring stool samples for routine exams? (Y/N) Hospital: Clean? (Scale 1-5. 1:Poor, 5:Excellent) Hospital: No offensive odors? (Scale 1-5. 1:Poor, 5:Excellent) Hospital: Adequate communication while you waited? (Scale 1-5. 1:Poor, 5:Excellent) Exam Room: Technician was gentle? (Scale 1-5. 1:Poor, 5:Excellent) Exam Room: Technician was professional, knowledgeable, and helpful? (Scale 1-5. 1:Poor, 5:Excellent) Exam room: Cleanliness? (Scale 1-5. 1:Poor, 5:Excellent) Exam Room: Waiting time was reasonable? (Scale 1-5. 1:Poor, 5:Excellent) Exam Room: Were you offered something to drink if you waited longer than 10 minutes? (Y/N) Veterinarian: Did you see Dr. Craig Adams or Dr. Beth Adams? Veterinarian: Listened to your concerns? (Scale 1-5. 1:Poor, 5:Excellent) Veterinarian: You were given adequate time and attention? (Scale 1-5. 1:Poor, 5:Excellent) Veterinarian: How well were your questions answered? (Scale 1-5. 1:Poor, 5:Excellent) Veterinarian: How thorough was your pet's examination? (Scale 1-5. 1:Poor, 5:Excellent) Veterinarian: Friendly and knowledgeable? (Scale 1-5. 1:Poor, 5:Excellent) Website: The website is useful and informative? (Scale 1-5. 1:Poor, 5:Excellent) Website: I like having the ability to schedule exams and refills online? (Y/N) Wesite: The Pet Medical Library is a tool I find useful (Y/N) Did you receive an estimate? Would you recommend us to your friends? How did you choose Poulsbo Animal Clinic? (please be specific) Drive by? Yellow Pages: Yellowbook Yellow Pages: Dex Yellow Pages: CenturyLink Internet: Google Internet: Bing Internet: Yahoo! Internet: Yelp or Manta Internet: LocalVets.com/YextVet.com Do you have any suggestions or comments? E-Mail Address: where shall we send your coupon? :